✦ The Ecosystem's AI Agent

Nova. Your AI agent for mail, sales, and data.

Nova answers your emails right inside Outlook, advises customers in chat all the way to purchase, and analyzes CRM data, product data, and statistics in Wiresphere — safely within permissions, validated by the Service Broker.

One agent, three modes of deployment

Wherever work piles up.

01 · Outlook Plugin

Answer emails — with context

Nova sits right inside Outlook and suggests replies your system knows: orders, delivery status, terms from the CRM.

  • Reply suggestions with data from Wiresphere
  • Your tone, your approval — Nova drafts, you send
  • Also works without the Wiresphere application
02 · Advisory Chatbot

Product advice all the way to purchase

As the engine of the AI chat channel, Nova advises your customers from catalog and inventory — and takes orders directly.

  • Live data instead of trained-in half-knowledge
  • Purchases within the channel permissions
  • Seamless handover to live chat
03 · Integrated Analysis

Analyze & assess data

Integrated into Wiresphere, Nova analyzes CRM data, product data, and statistics — and delivers assessments instead of mere charts.

  • Questions in everyday language, answers from your data
  • Anomalies and opportunities assessed automatically
  • Right in the management system's dashboard
Nova in the admin

Just ask. Nova figures out the rest.

Whether analysis, approval or a new feature: Nova understands the request, automatically detects the required Wiresphere domains — and acts within your permissions.

NOVAonline · Service Broker
Trust

Powerful — yet controlled.

Nova isn't a freely roaming bot, but an actor within the ecosystem — bound by the same rules as everyone else:

01

Permissions instead of trust

Nova operates with its own role for each mode of deployment — rights, limits, and catalog access are all configurable.

02

Broker-validated

Every action is a request to the Service Broker and is validated against the contract — no broken orders, no unchecked changes.

03

Audit & EU Operation

Every recommendation and action is logged; operation is GDPR-compliant within the EU or self-hosted.

One agent, one rulebook: Whether mail, chat, or analysis — Nova uses the same contracts and permissions as the rest of the ecosystem. More on the AI Chat Channel →

NOVAonline · shop advice
Nova in the frontend

Advice that sells. Around the clock.

In your shop, customer portal or on your website, Nova answers questions about products, services and your knowledge base — with live data from Wiresphere instead of trained half-knowledge. And when it needs a human touch, Nova hands over seamlessly to the live chat.

Nova Pricing

Licensed independently — fair, based on usage

Getting Started

NovaOne

Free

The advisory chatbot for your website — fully integrated into the Wiresphere ecosystem.

  • AI chatbot in the storefront
  • Answers drawn from catalog & inventory
  • 100 % GDPR-compliant
Get Started

Usage-Based

NovaPlus

From €0.01 per token

The full agent: Outlook plugin, in-chat purchase completion, and integrated data analysis.

Everything in NovaOne ⊕

  • Outlook plugin for email replies
  • Order acceptance in the AI Chat Channel
  • Analysis of CRM, product & statistics data
Activate Nova

Enterprise

NovaPro

Custom

For high volumes and special requirements — with SLA and custom integration.

Everything in NovaPlus ⊕

  • Custom models & policies
  • SLA-backed availability
  • Integration of your own data sources
Get in Touch

Let Nova show you.

In a demo, Nova replies to real sample emails, advises in chat, and analyzes your sample data.